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Analyst I
Remote
Contract/Temp
02895
18 -
21.12
Today
15132149
Copy job link
Email
LinkedIn
Whatsapp
X (Formerly Twitter)
Facebook
Description
Job Title
Analyst I
Position Description
As an Analyst I supporting Colleague Relations, you will serve as the primary point of contact for our colleagues, offering expert guidance on a broad range of issues and concerns, including but not limited to reasonable accommodation, workforce reduction, colleague performance, attendance and policy interpretation. In this role, you will respond to a significant volume of calls from colleagues seeking guidance. You will provide timely and effective solutions to colleague issues during the initial contact. Additionally, you will provide cross-functional support to other departments as required.
Roles Responsibilities
• Obtain, review, and manage accommodation-related documentation, ensuring timely, confidential, and accurate recordkeeping throughout the accommodation process.
• Conduct case-related research and gathering relevant information, records, and supporting documentation to assist internal stakeholders and legal counsel with employment-related matters.
• Perform administrative activities associated with case management, including document management, file maintenance, data entry, record tracking, audit support, reporting, and monitoring requests to ensure timely completion.
• Maintain organized and accurate electronic files and records in accordance with company policies, records management requirements, and applicable legal standards.
• Effectively leverage resources to achieve first contact resolution and provide proactive support to colleagues.
• Assist with policy interpretation, and the application of company policies and the Code of Conduct.
• Consult with leaders regarding colleague discipline and performance issues.
• Respond to colleague inquiries, escalating to the appropriate team for further review and consultation when necessary.
• Respond to general inquiries related to workforce reduction, escalating concerns where appropriate.
• Provide cross-functional support to other areas of the business, as appropriate.
• Demonstrate empathy, putting people first and inspiring trust with our colleagues.
• Interact and effectively influence colleagues within all levels of the organization.
• Make sound, constructive business decisions, mitigating risk and adverse exposure to the Company while upholding what is right for the business and the colleagues we serve.
• Collaborate cross-functionally to achieve desired outcome.
• Demonstrate knowledge of current state and federal employment/labor laws and regulations.
Skills
• Leadership experience can substitute for 2+ years of practical experience and understanding in Employee Relations, Labor Relations, or as an HR Generalist.
• Prior mentoring, leadership, mediation, or consulting experience preferred.
• Knowledge of current state and federal employment/labor laws and regulations preferred.
• Solid real-time problem-solving and decision-making skills preferred.
• Certifications: PHR/SPHR and/or CP/SCP (SHRM) preferred.
Education
• HS diploma/GED required.
• Bachelor’s Degree preferred; or equivalent years of work experience may substitute.
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Analyst I
Copy job link
Email
LinkedIn
Whatsapp
X (Formerly Twitter)
Facebook
Remote
Contract/Temp
02895
18 -
21.12
Today
15132149
Description
Job Title
Analyst I
Position Description
As an Analyst I supporting Colleague Relations, you will serve as the primary point of contact for our colleagues, offering expert guidance on a broad range of issues and concerns, including but not limited to reasonable accommodation, workforce reduction, colleague performance, attendance and policy interpretation. In this role, you will respond to a significant volume of calls from colleagues seeking guidance. You will provide timely and effective solutions to colleague issues during the initial contact. Additionally, you will provide cross-functional support to other departments as required.
Roles Responsibilities
• Obtain, review, and manage accommodation-related documentation, ensuring timely, confidential, and accurate recordkeeping throughout the accommodation process.
• Conduct case-related research and gathering relevant information, records, and supporting documentation to assist internal stakeholders and legal counsel with employment-related matters.
• Perform administrative activities associated with case management, including document management, file maintenance, data entry, record tracking, audit support, reporting, and monitoring requests to ensure timely completion.
• Maintain organized and accurate electronic files and records in accordance with company policies, records management requirements, and applicable legal standards.
• Effectively leverage resources to achieve first contact resolution and provide proactive support to colleagues.
• Assist with policy interpretation, and the application of company policies and the Code of Conduct.
• Consult with leaders regarding colleague discipline and performance issues.
• Respond to colleague inquiries, escalating to the appropriate team for further review and consultation when necessary.
• Respond to general inquiries related to workforce reduction, escalating concerns where appropriate.
• Provide cross-functional support to other areas of the business, as appropriate.
• Demonstrate empathy, putting people first and inspiring trust with our colleagues.
• Interact and effectively influence colleagues within all levels of the organization.
• Make sound, constructive business decisions, mitigating risk and adverse exposure to the Company while upholding what is right for the business and the colleagues we serve.
• Collaborate cross-functionally to achieve desired outcome.
• Demonstrate knowledge of current state and federal employment/labor laws and regulations.
Skills
• Leadership experience can substitute for 2+ years of practical experience and understanding in Employee Relations, Labor Relations, or as an HR Generalist.
• Prior mentoring, leadership, mediation, or consulting experience preferred.
• Knowledge of current state and federal employment/labor laws and regulations preferred.
• Solid real-time problem-solving and decision-making skills preferred.
• Certifications: PHR/SPHR and/or CP/SCP (SHRM) preferred.
Education
• HS diploma/GED required.
• Bachelor’s Degree preferred; or equivalent years of work experience may substitute.
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