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    Sales Operations Analyst - OEM

    arrows left right solid Hybrid briefcase Full Time briefcase Contract/Temp
    Santa Clara, CA, 95054 48 - 56 Today 15132993

    Description

    Job Title: Sales Operations Analyst – OEM
    Initial Assignment Length: 12 months with potential for conversion depending on candidate availability
    Location: Santa Clara, CA 95054 - Fully Onsite (PREFERRED) at the Santa Clara, CA office but can accommodate candidates who can come in at least 3x a week in office at Santa Clara.
    Pay Rate Range: $50/hr. - $56/hr. on W2
    Duties:
    1. Support with quoting, POs intake, and fulfilling orders across standard OEM and "OEM Lite" sales motions.
    2. Serve as the central operational point of contact for field requests (nokia.quotes and nokia.presales distribution lists)
    3. Intake of Nokia Deal Registration and Quote Request
    4. Quote process OEM and OEM Light: creation, approval, submission to Nokia
    5. Quote process alignment in OEM Light: produce quotes for support only, and connect those with the HW/SW quote to end-customer (coordinate with client end-customer sales team)
    6. Updating of Quote Tracker (internal and Nokia)
    7. Keep track of Quote SLAs and feed that back into MBRs
    8. Interface daily with Deal Desk, Field Sales, and Regional Teams to support order intake and ensure correct booking, fulfillment, and accurate CRM maintenance.
    9. Review Nokia orders and support with order booking according to agreed SLAs
    10. Update Nokia on the delivery status of the orders
    11. Expedite orders when necessary
    12. Keep track of orders delivery accuracy and feed that back into MBRs
    13. Coordinate custom supply models and delivery processes.
    14. Coordinate PERs with Nokia
    15. Trigger install services team once PER is received
    16. Update final install addresses in SFDC
    17. Monitor and audit OEM incentive funding commitments and track payments to Nokia.
    18. Assist in generating sales reports and in MBRs with Nokia.
    19. Manage logistics, inventory, and Evaluation Agreements for lab equipment allocated across global integration labs (e.g., Sunnyvale, Tampere, Naperville).
    20. Track action items from weekly cadence meetings and MBRs
    21. Keep our SOP always updated
    22. Liaise with OEM PM to shape internal processes and tools to better support the OEM model
    23. Maintenance of the clients -Nokia Microsite.
    Skills:
    1. Experience: min 3 years of sales operations, deal desk, or partner operations experience in enterprise IT, storage, or telecommunications environments.
    2. Bachelors degree required
    3. Familiarity with OEM sales models or other complex order-to-cash processes, multi-tiered channel structures, and hardware/software support models.
    4. Proficiency in CRM software (SFDC), ERP system workflows, deal desk procedures, and financial reporting.
    5. Ability to drive alignment across cross-functional teams, specifically Deal Desk, Logistics, and Global Sales.
    6. Capability in modeling and process documentation (e.g. SOPs, RACI diagrams).
    7. Languages: English. Other languages a plus (Spanish, Portuguese, French)
    Key Performance Indicators (KPIs)
    1. On-time turnaround and accuracy of OEM price quotes and booking execution.
    2. Smooth implementation and compliance of OEM / OEM Lite SOPs.
    3. Accurate financial tracking and reporting.
    4. Efficient lab equipment deployment and contract turnaround.
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    Sales Operations Analyst - OEM

    building regular Hybrid briefcase Full Time briefcase Contract/Temp
    Santa Clara, CA, 95054 48 - 56 Today 15132993

    Description

    Job Title: Sales Operations Analyst – OEM
    Initial Assignment Length: 12 months with potential for conversion depending on candidate availability
    Location: Santa Clara, CA 95054 - Fully Onsite (PREFERRED) at the Santa Clara, CA office but can accommodate candidates who can come in at least 3x a week in office at Santa Clara.
    Pay Rate Range: $50/hr. - $56/hr. on W2
    Duties:
    1. Support with quoting, POs intake, and fulfilling orders across standard OEM and "OEM Lite" sales motions.
    2. Serve as the central operational point of contact for field requests (nokia.quotes and nokia.presales distribution lists)
    3. Intake of Nokia Deal Registration and Quote Request
    4. Quote process OEM and OEM Light: creation, approval, submission to Nokia
    5. Quote process alignment in OEM Light: produce quotes for support only, and connect those with the HW/SW quote to end-customer (coordinate with client end-customer sales team)
    6. Updating of Quote Tracker (internal and Nokia)
    7. Keep track of Quote SLAs and feed that back into MBRs
    8. Interface daily with Deal Desk, Field Sales, and Regional Teams to support order intake and ensure correct booking, fulfillment, and accurate CRM maintenance.
    9. Review Nokia orders and support with order booking according to agreed SLAs
    10. Update Nokia on the delivery status of the orders
    11. Expedite orders when necessary
    12. Keep track of orders delivery accuracy and feed that back into MBRs
    13. Coordinate custom supply models and delivery processes.
    14. Coordinate PERs with Nokia
    15. Trigger install services team once PER is received
    16. Update final install addresses in SFDC
    17. Monitor and audit OEM incentive funding commitments and track payments to Nokia.
    18. Assist in generating sales reports and in MBRs with Nokia.
    19. Manage logistics, inventory, and Evaluation Agreements for lab equipment allocated across global integration labs (e.g., Sunnyvale, Tampere, Naperville).
    20. Track action items from weekly cadence meetings and MBRs
    21. Keep our SOP always updated
    22. Liaise with OEM PM to shape internal processes and tools to better support the OEM model
    23. Maintenance of the clients -Nokia Microsite.
    Skills:
    1. Experience: min 3 years of sales operations, deal desk, or partner operations experience in enterprise IT, storage, or telecommunications environments.
    2. Bachelors degree required
    3. Familiarity with OEM sales models or other complex order-to-cash processes, multi-tiered channel structures, and hardware/software support models.
    4. Proficiency in CRM software (SFDC), ERP system workflows, deal desk procedures, and financial reporting.
    5. Ability to drive alignment across cross-functional teams, specifically Deal Desk, Logistics, and Global Sales.
    6. Capability in modeling and process documentation (e.g. SOPs, RACI diagrams).
    7. Languages: English. Other languages a plus (Spanish, Portuguese, French)
    Key Performance Indicators (KPIs)
    1. On-time turnaround and accuracy of OEM price quotes and booking execution.
    2. Smooth implementation and compliance of OEM / OEM Lite SOPs.
    3. Accurate financial tracking and reporting.
    4. Efficient lab equipment deployment and contract turnaround.