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    Intake Specialist

    building regular On-site briefcase Contract/Temp
    Durham, NC, 27707 0 - 19.97 Today 15125911

    Description

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".


    Job Title: Intake Specialist
    Location: 100% Remote

    Duration: 6-Month Contract
    Pay Rate: $16 19.97/hr. on W2


    Job Description:

    Responsibilities:

    • Process requests, inquiries, and transactions received via phone, email, fax, and mail.
    • Review requests for accuracy and completeness.
    • Triage incoming work queues, identify case types, and assign requests to the appropriate analyst.
    • Determine whether prior authorization or pre-certification is required.
    • Verify member eligibility, benefits, and provider information.
    • Document all customer interactions and attach supporting documentation as needed.
    • Research and resolve incorrect or missing information and maintain service requests.
    • Provide excellent customer support to internal and external customers via phone and email.
    • Communicate clinical review outcomes to members and providers through verbal and written notifications.
    • Gather and analyze data to identify training opportunities and provider education needs.
    • Perform monthly peer audits to ensure quality and compliance.
    • Meet established turnaround times, including processing and assigning cases within 24 hours.


    Required Qualifications:

    • High school diploma or GED.
    • 3+ years of experience in a healthcare, health insurance, or intake/customer service role.
    • Experience with Medicare and health insurance.
    • Experience with triaging work queues and case assignment.
    • Knowledge of prior authorization and pre-certification processes.
    • Strong Microsoft Office skills.
    • Healthcare or pharmaceutical industry experience preferred.


    About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

    ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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    Intake Specialist

    building regular On-site briefcase Contract/Temp
    Durham, NC, 27707 0 - 19.97 Today 15125911

    Description

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".


    Job Title: Intake Specialist
    Location: 100% Remote

    Duration: 6-Month Contract
    Pay Rate: $16 19.97/hr. on W2


    Job Description:

    Responsibilities:

    • Process requests, inquiries, and transactions received via phone, email, fax, and mail.
    • Review requests for accuracy and completeness.
    • Triage incoming work queues, identify case types, and assign requests to the appropriate analyst.
    • Determine whether prior authorization or pre-certification is required.
    • Verify member eligibility, benefits, and provider information.
    • Document all customer interactions and attach supporting documentation as needed.
    • Research and resolve incorrect or missing information and maintain service requests.
    • Provide excellent customer support to internal and external customers via phone and email.
    • Communicate clinical review outcomes to members and providers through verbal and written notifications.
    • Gather and analyze data to identify training opportunities and provider education needs.
    • Perform monthly peer audits to ensure quality and compliance.
    • Meet established turnaround times, including processing and assigning cases within 24 hours.


    Required Qualifications:

    • High school diploma or GED.
    • 3+ years of experience in a healthcare, health insurance, or intake/customer service role.
    • Experience with Medicare and health insurance.
    • Experience with triaging work queues and case assignment.
    • Knowledge of prior authorization and pre-certification processes.
    • Strong Microsoft Office skills.
    • Healthcare or pharmaceutical industry experience preferred.


    About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

    ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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